Privacy Policy
Who we are
Keshri Pipes & Fittings (“we”, “us”) is a distributor of plumbing, drainage, water storage and sanitaryware products based at Ramnagar, Raipur, Chhattisgarh 492001, India. This policy explains what personal information we collect through keshripipes.com, why, and what choices you have. Contact: info@keshripipes.com, +91 98268 56322.
What we collect
- Quote and contact enquiries. When you use a quote form, we collect your name, phone number, city, the type of customer you are (home buyer, architect or designer, dealer or contractor), the product area you are interested in and any message you write. If you use a planning tool and send us its result, we also receive the numbers from that tool.
- Technical information. Like most websites, our server and our analytics tool record basic technical data such as your IP address, browser type and the pages you visit. This helps us keep the site secure and understand how it is used.
How we use it
- To reply to your enquiry, prepare a quotation and follow up with you by phone, WhatsApp or email.
- To keep records of our customer conversations in our business systems (our customer relationship tool and internal sheets).
- To protect the website from spam and misuse, and to improve its content.
We do not sell your personal information. We do not use your enquiry details for unrelated marketing without your consent.
Who can see it
Your enquiry is visible to our team and to the service providers that run our website, email and customer-management systems, who process it only to provide those services. We may share information where the law requires it.
How long we keep it
We keep enquiry records for as long as needed to serve you and for our business and legal record-keeping, and then delete or anonymise them.
Cookies and analytics
The site uses only the cookies needed to work and, if enabled, privacy-friendly analytics. You can block cookies in your browser settings; the site will still work.
Your choices
You can ask us to see, correct or delete the information we hold about you, or to stop contacting you, by writing to info@keshripipes.com or calling +91 98268 56322.
Changes
We may update this policy from time to time. The current version is always on this page.